Conditions of Use

Thank you for accessing (the "Website"). Please read these terms and conditions (the "Terms") before using the Website.

This website is operated by KryoFlux GmbH (incorporation at district court Coesfeld, HRB 14731; Tax-ID: 5321/5805/2125; VAT-ID: DE815473592; Managing director: Christian Bartsch), whose registered office is at Auf dem Blick 26, 48329 Havixbeck, Germany. You can contact us via email: . By using the Website, you signify your acceptance of the Terms in consideration of which we provide you with access. From time to time we may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. If at any time you do not wish to accept the Terms, you may not use the Website.

While we have endeavoured to ensure the accuracy of the information accessed via the Website, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.

Orders & Confirmation

Prices and availability are subject to change without notice. All orders must be pre-paid in full before being delivered/collected unless we have agreed otherwise in writing. Acceptance of an order is not confirmed until we issue an invoice and allocate stock items to the order. Please note that we reserve the right to cancel or refuse orders before despatch for any reason including, but not limited to: suspected fraud, items displayed on our website with an incorrect price or with any other incorrect information. Items in our store may come with restrictions, e.g. only being provided for private, non-commercial use. We will cancel such orders without further notice, if the customer base record or billing address are associated with a commercial entity, institution or the like.

Returning goods

All sales comply with the Distance Selling Regulations and the Sales of Goods Act. We will only accept returns from the original purchaser of the goods for the following reasons:

(1) products are returned in as-new condition, complete with all accessories and any (warranty seals) intact within the period of the immediate fourteen days after the date of delivery. Only unused software with unbroken seals may be returned within the immediate fourteen days after date of delivery unless we have deemed as faulty/misrepresented.
(2) the product is deemed as faulty by us.

Please see our Shipping & Returns for more information.


If we process a product refund, the credit will be raised and processed back to the payment type that was originally tendered within 7-10 working days.


All products are covered by a limited return-to-base warranty; refurbished/pre-owned products are covered for twelve months and new products are covered for 24 months. This covers against product failure due to sub-standard manufacturing of the goods. The warranty does not cover: accidental damage, incorrect product installation, inappropriate product use, electrical surge damage, electrostatic discharge damage, product abuse, cosmetic damage and wear-and-tear. To initiate a claim under this warranty you will have to provide sufficient proof of your original purchase from us and contact us within the guarantee period. Where applicable, all returned goods must have intact and unbroken warranty seals with serial/model numbers matching our records of the original transaction. We reserve the right to repair all defective products returned to us during the guarantee period. All repairs are warranted for 3 months. During the guarantee period, we will replace the goods for products of equal specification if a repair is not available or viable. We will refund the goods if we cannot repair or replace them while the product is still under warranty. We cannot be held liable for any consequential loss resulting from a product failure. The product warranty can only be claimed by the original purchaser of the product and is non-transferable to a third-party. We do not refund shipping costs or any costs associated to consequential loss arising from the failure of the product.


Websites or pages to which the Website is linked are for information only and have not been reviewed by us. We have no responsibility for the content of the websites or pages linked or linking to this website, and we accept no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location on any linked websites.

Intellectual Property

The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks, service marks and other material (the "Content") is protected by copyrights, trade marks and/or other proprietary rights. The Content includes both content owned or controlled by us and content owned or controlled by third parties and licensed to us. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all additional copyright notices or restrictions contained in the Website. You may not use any of our trademarks or trade names without our consent and you acknowledge that you have no ownership rights in and to any of those names and marks. You agree to notify us in writing promptly upon becoming aware of any unauthorised access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

Licence and Download Rights

You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the Website. Download is permitted by us provided only that:

  1. you make no more than one printed copy of such download and no further copies of such printed copy are made;
  2. you make only personal, non-commercial use of such download and/or printed copy; and
  3. you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices.
Additionally, you may not offer for sale or sell or distribute over any other medium the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website.


If you would like information about obtaining permission to use any of the Content please email us:

No Warranty

The Website and the Content are provided "as is" excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. We accept no further responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. We do not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and we are not liable for any damage you may suffer as a result of such destructive features. We shall not be held responsible for Content provided by third parties. We are also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website. These Terms do not affect your statutory rights or your legal rights as a consumer.

Limitation of Liability

You acknowledge that your use of the Website including the Content, is at your own risk. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website. Save in respect of fraud and of personal injury or death to the extent it results from our negligence, in no event will we be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if we have been advised of the possibility thereof. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.

Local Laws and Regulations

Unless otherwise specified, the materials on this Website are directed solely at those who access this Website from the United Kingdom mainland. Furthermore, the Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. We do not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.


You agree to indemnify, defend, and hold harmless each of us, our employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of us, our employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against us, its employees, representatives, suppliers, or agents is based on or arises in connection with:

  1. your use of the Website;
  2. any breach by you of the Terms;
  3. a claim that any use of the Website by you
    1. infringes any intellectual property rights of any third party, or any right of personality or publicity, or
    2. is libellous or defamatory, or otherwise results in injury or damage to any third party;
  4. any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or
  5. any misrepresentation or breach of representation or warranty made by you contained herein.
References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay us, our employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.


Either you or we may terminate these terms with or without cause at any time.

Changes to the Website

You accept that we have the right to change the content or technical specifications of any aspect of the Website at any time at our sole discretion. You further accept that such changes may result in you being unable to access the website.


No waiver by us of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by us of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

Governing Law and Jurisdiction

As far as legally possible, the Terms are governed by the laws of Germany. The place of venue will be, as far as legally possible, a German court or a domestic court of the customer.


The views expressed in product reviews are of the individual and not necessarily KryoFlux GmbH. The information within is provided by way of general information and discussion only and should not be relied upon without obtaining independent expert advice. These reviews are provided with no warranties and confer no rights. You assume all risk for your use of these reviews.

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